It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more.

For additional details, please contact the hotel and speak to one of our helpful team

 

 

Non Smoking

For the comfort of our guests all bedrooms are designated as non-smoking and the hotel appreciates the co-operation of its guests.

A bedroom recovery charge of Rp. 1.000.000 will be applied in the event of this policy being breached

 

 

Check-in / Check-out

Chek-in : 14.00

Check-out : 12.00

Number of guest max. 2 people / room

Early Check-in and Late Check-out

Maybe available (based on room availability) please contact reservations or the front desk upon arrival.

 

 

Reservations

Reservation could be made by coming directly to the hotel or by telephone, travel agencies, websites Narra Hotel, and online booking.

Room rates include government tax and service.

 

 

Deposit

Non-Refundable

 

 

Cancellations and Non-arrivals

Narra Hotel has a cancellation and non-arrivals policy for all reservation.

The cancellations received less than 48 hours prior to the date of arrival will incur a charge of 100% of the room rate and all cancellations must be received in writing.

 

 

Payment

Hotel Currency : Rupiah

Accepted payment option :

- Paypal

- Ipaymu

- Debit Card

- Bank transfer

- Cash

 

 

Rate / Price

Room rates shown on our website are per room, per night and include all taxes.

Corporate account room rates agreed are confidential between the company and the hotel.

All promotion rate not to be combined with other special offers .

 

 

Damage

We reserve the right to charge you for any damage done to your room during your stay or for any items that are missing when you leave.

 

 

Pets Policy

Forbidden to bring pets

 

 

Service

Free parking is possible on site

Free Wi-Fi in all areas

Meal plan breakfast is included in the room rate

Picked up and drop off service (Surcharge)

 

 

Privacy Policy and Data Protection

We take our customers privacy very seriously. We absolutely do not share information about our guests with others